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Showing results 1 - 10 of 27
  1. Emails from @otago.ac.nz email addresses not being received Updated If you're using one of the following providers you may encounter issues with receiving emails from @otago.ac.nz addresses. Hotmail Log into your Hotmail/Outlook.com account. Click on Settings... Staff login required Last updated: 18/10/2021
  2. Setting up Outlook for Mac for staff and student email First install the Microsoft 365 bundle following the instructions in the related answer: Installing Microsoft 365 Open Outlook and go to Outlook > Preferences. Click Accounts . Add new Exchange... Staff login required Last updated: 05/08/2021
  3. AskOtago Student IT Services AskOtago Student IT are the student-based IT support team located at the AskOtago Central Hub on the Dunedin campus, available Monday to Sunday, 8:30am–9:00pm. Student IT Representatives can help you... Staff login required Last updated: 26/07/2021
  4. Student email/IT access on leaving the University Steps you should undertake to prepare for your IT access to be removed can be found in the related answer: Finalising access to IT services before leaving Otago . When you finish studying at the... Staff login required Last updated: 28/07/2021
  5. About StudentMail StudentMail is your University of Otago-provided email account linked to your student email address that all university correspondence will be sent to. You can log in to your StudentMail account... Staff login required Last updated: 26/07/2021
  6. Emails displaying non-Latin characters instead of Māori macrons You need to change the default character set in your email client to UTF-8 so that macrons will display correctly. Outlook 2013/2016: Click the File tab in the top left corner and select Options on... Staff login required Last updated: 11/08/2021
  7. Microsoft 365 for students Microsoft 365 is the subscription version of Microsoft Office. It is easily used across many of your mobile devices, and allows for syncing of your documents within the cloud. You have access to all... Staff login required Last updated: 05/08/2021
  8. Forwarding an email with full headers The full header is located at the top of an email and contains information about the path an email took as it crossed mail servers, so is used by ITS for tracking and troubleshooting. Outlook... Staff login required Last updated: 23/07/2021
  9. Setting up Outlook (Windows) for staff and student email First install the Microsoft 365 bundle following the instructions in the related answer: Installing Microsoft 365 Open Outlook and click on File . Click Info > Add Account Enter your full staff or... Staff login required Last updated: 05/08/2021
  10. Setting up StudentMail on mobile devices Updated When setting up your email on a mobile device, you need to use your original student email address (the one with your username at the start) for the account settings. Once your account is set up, any... Staff login required Last updated: 27/10/2021