You may have been provided with a loan laptop to assist you with your studies or working from home.

In the package, you should find a laptop and all its cables along with instructions on how to set up Windows on the laptop.

If anything is missing from the package, or you have problems setting up your laptop or connecting to the internet, please contact AskOtago directly via phone, email, or online chat (Monday to Friday 7am–9pm, Saturday and Sunday 8:30am–6pm):

Freephone 0800 80 80 98 (within New Zealand)
Tel +64 3 479 7000
Online chat

Please keep the packaging for the laptop for when you return it. You will be contacted to arrange its return but if you wish to return it sooner, please contact AskOtago.

Download these instructions for printing:

Loan Laptop Setup (PDF 1MB)

Last updated 23/02/2022 02.00 PM

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