If you lose your connection to the internet in the middle of your exam, you may also get disconnected from your exam in Blackboard. If this happens, you should be able to reconnect once your internet comes back online. The Blackboard test should save each question as you complete it but take a copy of the browser page (by clicking Print > Save as PDF) to retain your answers.

Once your internet access is back, your exam should automatically reconnect. If it doesn’t automatically reconnect, you may need to refresh the page.

Do not click the Submit button as this may submit your unfinished exam.

If you cannot reconnect to the internet, or if your exam locks or does not reopen, please phone AskOtago:
Freephone 0800 80 80 98 (within New Zealand)
Tel +64 3 479 7000

Last updated 04/05/2022 10.10 AM

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