Student Username

As a student, your primary identifier for IT purposes is your University of Otago username. This username (which also forms the basis of your StudentMail email address) is created automatically for you when your first enrol as a student at the University of Otago. It is a combination of the first three letters of your last name and the first two letters of your first name, followed by three random numbers. For example: James Bond's username might be bonja007.

Your Otago username and password allows you to access all the services you are entitled to as well as online resources while you are studying, such as:

  • Blackboard
  • eVision
  • Library resources
  • Microsoft 365
  • Podcasts
  • Printing
  • Student Desktop
  • StudentMail
  • Wi-Fi access

Your username (as well as your University email address) is printed on your student ID card:

Sample student ID card

Student and Academic Services — ID Cards


After course declaration you will be sent an email containing your new username. You will be directed to complete the following steps:

  1. Log in to eVision using your personal email and password.
  2. Click the alert on the front page. You will be required to enter your mobile phone number.
  3. Wait for a text that contains your temporary password.
  4. Log in to eVision using your username (e.g. bonja007) and temporary password.
  5. Once you have logged in, change your temporary password by clicking the Change password link.

Please note that:

  • your temporary password will expire after seven days if it isn’t changed, and
  • it must be changed before you can log in to any University application

When you change your University of Otago password, any device or application that stores your password (e.g., desktop computers, laptops, or mobile devices) will still try to use your old password to authenticate. Make sure to log off and log back on your desktop computer and email, and manually change the password on your mobile devices straight away. Until all your stored logins are updated with the new password, your account may be locked. If your computers and devices continue to use your old password, your account will stay locked until they are updated.

You can change your password anytime by logging back in to eVision or going to the following link:

If you have forgotten your password, you can reset your password via the Identity Self Service console:

Access the Identity Self Service console

For help creating a strong password please see the related answer:

Creating strong passwords

Last updated 24/02/2022 04.08 PM

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