The recommended browser for using Mail Express File Drop is a recent version of Google Chrome. The Java Upload Manager does not work in Google Chrome so you will need to use the regular upload option.

The Java Upload Manager will only work in certain configurations of Internet Explorer.

Other browsers will have problems working with Mail Express as newer versions don't have the NPAPI plugin support and scripting required by the Mail Express application and files won’t attach properly.

If you have trouble with using Mail Express, or if you are using a Mac and need to transfer a file larger than 4GB, please contact your departmental IT support staff or AskOtago:

Freephone 0800 80 80 98 (within New Zealand)
Tel +64 3 479 7000

Last updated 04/11/2021 01.11 PM

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