With the rollout of Microsoft 365, the University is moving to OneDrive as the preferred cloud storage solution. You can find information about OneDrive here:

Using OneDrive
OneDrive for University staff

If you need to apply to use Syncplicity Sync & Share, log in to the Ask IT Customer Portal using your University username and password:

Ask IT Customer Portal—Syncplicity Sync & Share Application

Please don't sign up for the free version of Syncplicity if you are already using the University service as this can cause problems with synchronising your files correctly.

Syncplicity has downloadable client software available for:

Windows—Windows 7, 8, and 10

Mac—macOS X Sierra (10.12), Mojave (10.14), and Catalina (10.15). Big Sur (11) requires Syncplicity Mac client 6.2.1

You can also get Syncplicity apps for:

iOS 11 and 12 (note: select "Syncplicity", not "Syncplicity for Good" if searching through the App Store)
Android 5–9

You can also access your files online by logging in to your University of Otago Syncplicity account online through My.Syncplicity using any web browser.


The Syncplicity Support page shows all currently supported platforms and browsers:

Syncplicity Support

Contact AskOtago if you need help with installing your computer or mobile device with Syncplicity Sync & Share:

Freephone 0800 80 80 98
Tel +64 3 479 7000
Email askotago.it@otago.ac.nz

Last updated 03/11/2021 03.45 PM

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