A shared mailbox may be used for communications relating to a role or function, rather than a specific person, for example:
- Conference organiser
- Departmental address
- Function within a department (e.g head of department, reception)
- Service contact address
- Study/research/survey contact address
These mailboxes are set to expire five years from the date of creation if they aren’t renewed. When the mailbox is nearing this date a notification message will be sent to it regarding this, with directions on how to request account renewal if required.
To request a new shared mailbox, submit the Ask IT request form below:
Shared mailboxes are for staff use only. If you require students to access the mailbox, please contact AskOtago before making your request, so that your requirements can be assessed.
If a shared mailbox is no longer required, contact AskOtago so that it can be disabled. It can be reactivated again at a later date if required: