A shared mailbox may be used for communications relating to a role or function, rather than a specific person, for example:

  • Conference organiser
  • Departmental address
  • Function within a department (e.g head of department, reception)
  • Service contact address
  • Study/research/survey contact address

These mailboxes are set to expire five years from the date of creation if they aren’t renewed. When the mailbox is nearing this date a notification message will be sent to it regarding this, with directions on how to request account renewal if required.

To request a new shared mailbox, submit the Ask IT request form below:

Shared mailbox request form

Shared mailboxes are for staff use only. If you require students to access the mailbox, please contact AskOtago before making your request, so that your requirements can be assessed.

If a shared mailbox is no longer required, contact AskOtago so that it can be disabled. It can be reactivated again at a later date if required:

Freephone 0800 80 80 98 (within New Zealand)
Tel +64 3 479 7000
Email askotago.it@otago.ac.nz

Last updated 02/11/2021 11.22 AM

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