Your student username is printed on the front of your University of Otago student ID card and also appears at the beginning of your StudentMail email address.

If you don't have an ID card and cannot remember your email address you can contact AskOtago for assistance:

Contact AskOtago


If you know your student username and have forgotten your password, you can reset your password via the Identity Self Service console:

Access the Identity Self Service console
Using the Identity Self Service Console to reset University password

Further information

Guide to changing your University password

Last updated 28/10/2021 09.53 AM

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