You use your University staff username and password to access online resources as a University of Otago staff member. These may include, but are not limited to:

You receive your University username automatically when you become a University of Otago staff member (i.e. on the University’s payroll system). You are also given a temporary password that you must change in the Identity Self Service Console:

Guide to changing your University password
How to change your temporary password (PDF 614KB)

Your temporary password expires after seven days and must be changed before you can log in to any University application or system. When you change your University of Otago password, any device or application that stores your password (e.g., desktop computers, laptops, or mobile devices) will still try to use your old password to authenticate. Make sure to log off and log back on your desktop computer and email, and manually change the password on your mobile devices straight away. Until all your stored logins are updated with the new password, your account may be locked. If your computers and devices continue to use your old password, your account will stay locked until they are updated.

If you are a new or returning staff member and have not yet received your username and temporary password, contact AskOtago:

Freephone 0800 80 80 98 (within New Zealand)
Tel +64 3 479 7000

If you are unsure of your eligibility for a staff ID card while you are working at the University of Otago, please see the Staff ID Cards page.

Last updated 13/04/2022 04.16 PM

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