Setting up iOS (iPhone/iPad/iPod) for staff email

1. Go to Settings and select Accounts & Passwords. If your mobile device uses iOS 10 or earlier, you will find the Accounts section under Mail, Contacts, Calendars instead.
2. Select Add Account > Exchange.
3. Enter your @otago email address in the email address field.
4. Enter the password associated with your username in the password field.
5. Under Description, create a name for the account, for example Work Mail, and tap Next.
6. If you are using iOS 11, you may receive a prompt asking if you want to Configure Manually or Sign In, choose Sign In.
   • If Sign In doesn't work, go back and select Configure Manually. You can then enter the additional server/account settings as indicated below in Step 7.
7. After verifying, enter the following settings:
   • Server (if prompted): webmail.staff.otago.ac.nz
   • Domain: registry
   • Username: your staff username (used to access Staff Webmail, Staff Web Kiosk, eVision, Blackboard etc.)
   • Password: the password associated with your staff username
8. Tap Next, select the services you want to sync with (Mail, Contacts, Calendars, Reminders, Notes) and tap Save.

If you need any help setting up your device for email, you can:

• Make a Mobile Device Support Request by logging in to the Ask IT Customer Portal using your University username and password, or
• Contact AskOtago:
  Freephone 0800 80 80 98 (within New Zealand)
  Tel +64 3 479 7000
  Email askotago.it@otago.ac.nz