A SIM (Subscriber Identity Module) card is a small electronic card inside your mobile phone that:

  • Contains your mobile network account information
  • Enables your mobile phone to access the mobile network
  • Stores limited amounts of data such as phone numbers and text messages

A Vodem is a Vodafone wireless modem which allows your computer to connect to the internet via Vodafone’s mobile data network.

You will need to fill out a request in the Ask IT Customer Portal to purchase a SIM card or Vodem. Your new SIM card or Vodem will be supplied within two business days from when your request is logged.

Ask IT Customer Portal—Mobile Device Support Request

Last updated 26/10/2021 03.00 PM

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