About Disability Information and Support

Disability Information and Support provides support to any students who have a disability, impairment, medical condition, or injury that affects their study for a period of four weeks or more.

Disability Information and Support recognises that students with depression and other mental health conditions, specific learning difficulties, medical conditions, temporary injuries, visual, hearing, and mobility disabilities, as well as those who are deaf, may require additional resources or assistance while studying. As well as providing students with support, advice, advocacy, and information, Disability Information and Support provides a number of specific resources and services (for example):

  • Access to low distraction study rooms
  • Alternative examination and test arrangements
  • Ergonomic equipment
  • Mobility parking
  • Note-taking
  • Printed material in alternate formats
  • Sign language interpreters
  • Tutoring
  • Voice recognition software

Getting support

You can be referred by your department or health professional, or self-refer. You should make an appointment to see a Student Adviser who will discuss your requirements and, if required, organise a support plan.


You are encouraged to bring any supporting documentation, such as medical certificates, discharge certificates, or assessments to your first Disability Information and Support appointment.

If you don't have supporting documentation, this can be discussed during the first appointment and provided at a later date.

You are most welcome to bring a family member or support person with you to your appointment. Please advise the office when you make your appointment.


All services are completely confidential. Any information that you provide Disability Information and Support will be held in confidence, including any documentation received. The sharing of any information is only done with your consent (with the exception of concerns around safety as outlined in the Privacy Act).

Your use of Disability Information and Support services is not recorded on your University academic record or marked on your qualification.

See the Disability Information and Support website for further information:

Disability Information and Support


All services provided by Disability Information and Support are free for domestic students; however, there may be a bond charged for hiring equipment or voice recognition software.

International students should contact Disability Information and Support to discuss if any services will incur a cost.

Contact details

Disability Information and Support
West Lane, Information Services Building
Tel +64 3 479 8235
Fax +64 3 479 5873
Email disabilities@otago.ac.nz

Last updated 18/10/2021 03.04 PM

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