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Showing results 1 - 10 of 30
  1. Troubleshooting PDF viewing issues in Blackboard If you are having trouble viewing PDF s in Blackboard (either the whole PDF doesn’t load, or only the first page loads), try the following options: Option 1 If PDF documents don't load completely and... Staff login required Last updated: 03/08/2021
  2. Submitting an assignment or exam in Blackboard Updated Your lecturer or tutor may ask you to submit your assignment (exam, essay, report, project, etc.) using Blackboard. If your department provides specific instructions for how to submit an assignment... Staff login required Last updated: 20/10/2021
  3. Wrong file (final assignment/exam) uploaded to Blackboard Once an assignment has been submitted in Blackboard, you are unable to edit it. You will need to resubmit the assignment and not all assignments can be resubmitted. You should first check with... Staff login required Last updated: 28/09/2021
  4. Confirming exam submission in Blackboard Updated When you submit your exam in Blackboard, you will see a confirmation screen to let you know it was successfully submitted. The screen will include the time and date of submission. If you do not see... Staff login required Last updated: 29/09/2021
  5. Turnitin Updated The University of Otago subscribes to the plagiarism detection service, Turnitin, which is integrated into Blackboard and Moodle. Your lecturer can create a Turnitin assignment in Blackboard/Moodle... Staff login required Last updated: 04/10/2021
  6. AskOtago Student IT Services AskOtago Student IT are the student-based IT support team located at the AskOtago Central Hub on the Dunedin campus, available Monday to Sunday, 8:30am–9:00pm. Student IT Representatives can help you... Staff login required Last updated: 26/07/2021
  7. Lost internet connection during digital exam in Blackboard If you lose your connection to the internet in the middle of your exam, you may also get disconnected from your exam in Blackboard. If this happens, you should be able to reconnect once your internet... Staff login required Last updated: 28/09/2021
  8. Blackboard Updated Blackboard is a web-based learning environment used at Otago. Lecturers use Blackboard in many ways, but the main purpose is to provide course material and to support interaction between students and... Staff login required Last updated: 20/10/2021
  9. Blackboard content not loading in browser Please read the Browser Support page of the Blackboard Helpsite to see which sorts of browsers are compatible with Blackboard: Blackboard Help — Browser Support Blackboard content not loading... Staff login required Last updated: 26/07/2021
  10. Troubleshooting Blackboard exam issues If your computer has frozen up in the middle of your Blackboard exam, please give it a minute to see if it unfreezes. If it does not unfreeze, contact AskOtago. If you encounter an error message... Staff login required Last updated: 28/09/2021