If your documents were published to your student webmail, and you've created a My eQuals account with a personal email address or social media account, you'll need to link it to your student webmail:
- Log in to My eQuals
- Click your name in the top right-hand corner
- Select Profile settings
- In the Email addresses section, click Link another email
- Enter your @student.otago.ac.nz address (e.g. firstname.lastname@example.org) then click Add
- A verification email will be sent to that address; simply click the Verify button in the email
In this section you can also change which email is used as your primary (or login) address.
If you're unable to access your student webmail contact the ITS Service Desk on email@example.com or 0800 479 888, for your login details.