You may not have full access to student services and resources like your Library account if, for example, you have not yet completed course enrolment or are a debtor to the University. You can check this information using your eVision portal:

Requests for access

If there is a sound academic reason why you might require an extension to your access to resources, a temporary manual override can be set. Requests for access to resources extensions for undergraduate students should be sent to

These requests must come from the Associate Dean Graduate Studies - access requests from teaching departments, programme coordinators, or students cannot be acted on.

The department/programme/school needs to advise the appropriate Associate Dean Graduate Studies of:

  1. The student's name.
  2. ID number.
  3. The reason access is required.
  4. The date access is required until.

Supporting documentation may be requested by the Associate Dean Graduate Studies if the request for extension is for longer than two months.

Postgraduate students

PhD students should email to request an extension for access to resources.

Masters by thesis only students should email their request to

Last updated 07/01/2021 02.22 PM

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