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Verifying your My Vaccine Pass via eVision

Students that are required to verify their My Vaccine Pass can do so via their eVision account. Students that are required to verify their My Vaccine Pass will be unable to complete Course Declaration until they have done so.

  1. Log in to your eVision account.
  2. Click the My Vaccine Pass verification link under the My Details module.
    eVision home screen showing the location of the My Vaccine Pass verification link under My Details on the right-hand side.
    • Alternatively, select Details in the top menu bar, then Verify My Vaccine Pass at the bottom of the Details page.
      eVision home screen showing the location of the Verify My Vaccine Pass button at the bottom of the Details page.
  3. Upload a PDF or JPEG copy of your My Vaccine Pass using the Browse… button and then select Continue.
  4. You will be taken to a page showing the outcome of your verification. You will receive an alert in eVision once the verification has been processed. It can take up to 15 minutes for your verification to be processed and declaration to become available. If declaration is not available 4 hours after verification, please contact AskOtago.

You cannot verify your My Vaccine Pass if the name and/or date of birth on your University enrolment have not been verified. If this is the case, you will see an error message on the verifier page directing you on what to do.

Issues validating your My Vaccine Pass

There are several reasons why your My Vaccine Pass may not be able to be verified automatically.

Firstly, please ensure you are using an official My Vaccine Pass that has been issued to you by the New Zealand Ministry of Health. Evidence of vaccination or vaccination passports provided in other countries will not work. If you were vaccinated overseas, you will need to add your overseas vaccinations to the New Zealand COVID Immunisation Register and then obtain a New Zealand “My Vaccine Pass.”

Ministry of Health—COVID-19: Overseas vaccinations and My Vaccine Pass

If you are having issues verifying online, you can visit the AskOtago hub in the Dunedin campus Central Library and have your pass validated in person. You will need to provide your My Vaccine Pass and valid photo ID.

AskOtago hubs—Dunedin campus

If you are not able to visit the Dunedin campus to verify in person, please contact AskOtago.

Legal name not in the University system

If your legal name is not in the University system (e.g. your maiden name) but is correct on your My Vaccine Pass then you have two options:

  • Change your name in the University system:
    • Instructions for students to do this are available in the related answer Changing name details
    • Staff should contact HR if their names are not correct in the University system.
    • Contractors should contact their hiring manager if their names are not correct in the University system.
  • Verify your pass in person at the AskOtago hub in the Dunedin campus Central Library. You will need to provide an official change of name document (e.g. marriage certificate) as well as your My Vaccine Pass and photo ID. If you are not able to visit the Dunedin campus to verify in person, please contact AskOtago.

Name incorrect on your My Vaccine Pass

If your name is incorrect on your My Vaccine Pass, you will need to contact the Ministry of Health either by calling 0800 222 478 or completing the Change of Details form found on the My Covid Record website.

Once you have been issued a new pass, please attempt to verify again.

Any other issues

If you are having issues validating your My Vaccine Pass please contact AskOtago to discuss your other options:

Freephone 0800 80 80 98 (within New Zealand)
Tel +64 3 479 7000
Email university@otago.ac.nz
Chat with an AskOtago Service Representative

Last updated 05/05/2022 11.22 AM

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