You may have been provided with a loan laptop to assist you with your studies or working from home.

In the package, you should find:

  • A laptop and all its cables
  • Instructions on how to set up Windows on the laptop

If anything is missing from the package, or you have problems setting up your laptop or connecting to the internet, please contact AskOtago—help is available seven days a week between 7am and 11pm New Zealand time:

Tel 0800 80 80 98
Email university@otago.ac.nz
Online chat

Please keep the packaging for the laptop for when you return it. You will be contacted to arrange its return but if you wish to return it sooner, please contact AskOtago.

Download these instructions for printing:

Loan Laptop Setup (PDF 1MB)

Last updated 05/10/2021 02.53 PM

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