To make a claim, you need to complete the Studentsafe claim form and send it to the insurer directly by email or post. You can also complete claims online:

If you need help with making a claim you can see an International Student Adviser at the International Office in the Clocktower. They are available at the Central Hub Monday to Friday for "walk-in" appointments between 11am - 3pm. You can also book an appointment between 2pm - 4pm through OtagoCareerHub:

Further information

Last updated 27/08/2019 04.16 PM
Did this answer your question?