If your computer has frozen up in the middle of your Blackboard exam, please give it a minute to see if it unfreezes. If it does not unfreeze, contact AskOtago:

Tel +64 3 479 7000 or 0800 80 80 98
Enquiry form
Email university@otago.ac.nz
Chat with an AskOtago Service Representative

If you have started your examination, but find yourself locked out of Blackboard after a technical issue or if you have submitted your exam accidentally, your Blackboard examination may have only been enabled for a single attempt. Your Blackboard access must be unlocked so please contact AskOtago for assistance.

Last updated 29/01/2021 11.38 AM

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