The minimum system requirements can be found on the Examsoft website

You may receive the following warning message when you log in, saying that your system does not meet the minimum requirements:

Screenshot showing the system requirements message in Examplify

You should be able to continue to the dashboard. At this stage, when attempting to download a test/exam, if your system doesn’t meet requirements you will see the following:

Screenshot showing warning symbol and message about system requirements

Examplify has advice on how to remedy these issues in the help article Examplify-Update-Device-MSRs

The issues you may need to resolve will be:

  • Operating System
  • Hard Drive Space
  • RAM
  • Screen Resolution

If you have followed the instructions on the Examplify website and you are still unable to download the test/exam, please contact AskOtago to assist.

Freephone 0800 80 80 98 (within New Zealand)
Tel +64 3 479 7000
Enquiry form
Email university@otago.ac.nz
Chat with an AskOtago Service Representative

Last updated 18/03/2022 04.00 PM

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