After you have installed the Examplify application:

  • On a Windows laptop/desktop computer, the Examplify icon will appear on your desktop. If it doesn't, click the Windows button at the bottom left of your screen and search for Examplify
  • On a Mac laptop/desktop computer, go to the top left of your screen next to the Apple logo and click Go > Applications, and find the Examplify app. Do not move the app to your desktop or the software may not open properly. Once you open the app and it appears in your dock, you can right-click the icon and select Options > Keep in Dock

When you installed Examplify, you logged in using your University of Otago email address and password. Once you have supplied these during installation, Examplify will recognise you and won't ask for them again.

Open Examplify by double-clicking the Examplify icon on the desktop or dock, or find it in your Apps list or folder:

Examplify logo

Once Examplify is open, you may be asked to select your account if you have multiple accounts (generally you will only have one):
Multiple accounts in Examplify

You will then see the Examplify home page/dashboard where you can download and start exams.

Examplify homepage

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I’ve been logged out

If for any reason you’ve logged out or been logged out, you will have to go through the login process again.

  1. Selecting the user will open a browser and redirect it to the University of Otago’s Microsoft Sign in page:
    Microsoft Sign In page
  2. Enter your University of Otago email address and click Next

    Microsoft Sign In page with email
  3. This window will appear while it redirects you to the University of Otago’s sign-on page:

    Microsoft redirection page
  4. Once you get to the Office 365 logon page, click the radio button beside Student Login (the circle will go black) then enter your University student email address and password:

    University sign in page 
  5. Click the Sign in button. You will be notified that you have successfully logged in to Examplify and to please close this window (select Yes if you get a prompt with an option to stay signed in):

    Examplify successful login

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I receive a message saying "Sorry, we couldn’t connect to your school’s login page"

Examplify unsuccessful login

You will need to clear the browsing data/cache in order to allow the authentication process to successfully log you in. 

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My account is not showing/first login

  1. Select Add New Account.

    Examplify Add new account window
  2.  When prompted for the Institution ID, start typing Otago and University of Otago (otago) will appear. Select it and click Next.

    Examplify University of Otago ID window
  3. This will open a browser and redirect you to the University of Otago’s Microsoft sign-in page for authentication.

    Microsoft Sign In page
  4.  Enter your University of Otago student email address and click Next

    Microsoft Sign In page with email
  5. This window will appear while it redirects you to the University of Otago’s sign-on page:

    Microsoft redirection page
  6.  Once you get to the Office 365 logon page, click the radio button beside Student Login (the circle will go black) then enter your University student email address and password.

    University sign in page
  7. Click the Sign in button. You will be notified that you have successfully logged in to Examplify and to please close this window (select Yes if you get a prompt with an option to stay signed in):

    Examplify successful login 

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I select the Institution ID but it doesn’t open a browser

When prompted for the Institution ID, you have selected University of Otago (otago) and clicked Next:

Examplify University of Otago ID window
But the application doesn’t open a browser and redirect you to the University of Otago’s sign-in page and instead leaves you in the Examplify login page like this one:

Examplify University of Otago ID window not redirecting
This usually means there is a problem redirecting. Please make sure your internet connection is working and try again. If it still doesn't work, please contact AskOtago:

Tel +64 3 479 7000 or 0800 80 80 98
Enquiry form
Email university@otago.ac.nz
Chat with an AskOtago Service Representative

Further information

Otago blog: ExamSoft Digital Exams
 

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Last updated 14/05/2020 03.18 PM

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