After you have installed the Examplify application:
- On a Windows laptop/desktop computer, the Examplify icon will appear on your desktop. If it doesn't, click the Windows button at the bottom left of your screen and search for Examplify
- On a Mac laptop/desktop computer, go to the top left of your screen next to the Apple logo and click Go > Applications, and find the Examplify app. Do not move the app to your desktop or the software may not open properly. Once you open the app and it appears in your dock, you can right-click the icon and select Options > Keep in Dock
When you installed Examplify, you logged in using your University of Otago email address and password. Once you have supplied these during installation, Examplify will recognise you and won't ask for them again.
Open Examplify by double-clicking the Examplify icon on the desktop or dock, or find it in your Apps list or folder:
Once Examplify is open, you may be asked to select your account if you have multiple accounts (generally you will only have one):
You will then see the Examplify home page/dashboard where you can download and start exams.
I’ve been logged out
If for any reason you’ve logged out or been logged out, you will have to go through the login process again.
- Selecting the user will open a browser and redirect it to the University of Otago’s Microsoft Sign in page:
- Enter your University of Otago email address and click Next.
- This window will appear while it redirects you to the University of Otago’s sign-on page:
- Once you get to the Microsoft 365 logon page, click the radio button beside Student Login (the circle will go black) then enter your University student email address and password:
- Click the Sign in button. You will be notified that you have successfully logged in to Examplify and to please close this window (select Yes if you get a prompt with an option to stay signed in):
I receive a message saying "Sorry, we couldn’t connect to your school’s login page"
You will need to clear the browsing data/cache in order to allow the authentication process to successfully log you in.
Instructions on how to clear the browsing data in Chrome, Firefox, and Internet Explorer
Instructions on how to clear the browsing data in Safari
My account is not showing/first login
- Select Add New Account.
- When prompted for the Institution ID, start typing Otago and University of Otago (otago) will appear. Select it and click Next.
- This will open a browser and redirect you to the University of Otago’s Microsoft sign-in page for authentication.
- Enter your University of Otago student email address and click Next.
- This window will appear while it redirects you to the University of Otago’s sign-on page:
- Once you get to the Microsoft 365 logon page, click the radio button beside Student Login (the circle will go black) then enter your University student email address and password.
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Click the Sign in button. You will be notified that you have successfully logged in to Examplify and to please close this window (select Yes if you get a prompt with an option to stay signed in):
I select the Institution ID but it doesn’t open a browser
When prompted for the Institution ID, you have selected University of Otago (otago) and clicked Next:
But the application doesn’t open a browser and redirect you to the University of Otago’s sign-in page and instead leaves you in the Examplify login page like this one:
This usually means there is a problem redirecting. Please make sure your internet connection is working and try again. If it still doesn't work, please contact AskOtago:
Freephone 0800 80 80 98 (within New Zealand)
Tel +64 3 479 7000
Email university@otago.ac.nz
Further information