1. Download Microsoft Outlook for iOS from the iOS App Store and then open it. The icon looks like this:
    Microsoft Outlook app icon
  2. You will be prompted to Add Account if it's your first time using the app.

    Microsoft Outlook app icon

  3. Otherwise, click on the round profile icon in the top left of your screen of your existing Outlook email account (next to Inbox) for the fly-out menu.

    Microsoft Outlook app icon
  4. Go down to the Settings cog > Add Account. Tap on the Add Email Account link if prompted.

    Option to Add Email Account
  5. The app may suggest existing mail accounts from your device, so tap the Skip button if none of these are your staff email account.

    Microsoft Outlook app icon 
  6. Enter your staff email address, then tap Add Account. You should be automatically forwarded to an Exchange login page, otherwise tap Exchange.

    Microsoft Outlook app icon
  7. Enter your University staff password and a description (e.g. "Work") to automatically configure your account. Tap Sign In.

    Microsoft Outlook app icon
  8. If the automatic configuration fails, change the Use Advanced Settings slider on, then enter the following settings manually:
        Server: webmail.staff.otago.ac.nz
        Domain: registry
        Username: your staff username (used to access Staff Webmail, Staff Web Kiosk, eVision, Blackboard etc.)

    Microsoft Outlook app icon
  9. Tap Next when finished and you will be given the option to add another account and swipe through the app features. Tap the Skip link to access your inbox.

    Microsoft Outlook app icon

If you need any help setting up your device for email, you can:

  • ask your departmental IT support staff for assistance
  • make a Mobile Device Support Request by logging in to the Ask IT Customer Portal using your University username and password, or
  • contact AskOtago:
    Tel +64 3 479 7000 or 0800 80 80 98
    Email askotago.it@otago.ac.nz
Last updated 29/06/2020 12.58 PM

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