If you know your password but want to change it, you can do this in the Identity Self Service console:

Identity Self Service

You will need to allow a couple of minutes for your password change to take effect. When you change your University of Otago password, any device or application that has stored your password (desktops, laptops, smartphones, or tablets) will need to be updated to the new password.

Forgotten or not working username or password

The Changing your University password guide includes instructions on how to update the passwords for:

  • iOS device wireless connection
  • iOS device email access
  • Android device wireless connection
  • Android device email access

Changing your University password (PDF 525KB)

Last updated 21/08/2020 05.00 PM

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