Wherever you are studying from, AskOtago Student IT Services want to help make your learning experience great. Feel free to give us a call, or send us a message via email or Facebook. Here are some important things you might need to know about using IT as an Otago distance learning student:
IT support
AskOtago Student IT Services are your first point of contact if you are experiencing any technical issues with your personal or student computer. We can also assist by showing you how to use or troubleshoot a particular piece of software. No matter the problem, we will do our best to solve it, or direct you to someone who can. We provide free, friendly, helpful IT advice. Get in touch us to ask us anything:
Message us on Facebook
Tel +64 3 479 5170
Internal extension: 5170
Email studentit@otago.ac.nz
Distance learning resources
- Internet access for distance learning
- Desktop videoconferencing using Zoom
- Student ID cards for distance students
Library resources
Library services are available to all students both on- and off-campus. The online guide to Library services and resources for distance students is a comprehensive source of information if you are looking for research articles, text books, and help with referencing:
General student IT resources
- About StudentMail
- Blackboard
- Microsoft Office 365 for free while studying
- Using Office 365 Online
- Student Desktop
- Software for students
Distance students can have software sent either:
- as an emailed link (for downloading EndNote and Sophos Anti-virus), or
- a "media kit" of CD and instructions with a return-by date (available for New Zealand addresses only)
Please contact your department to have the appropriate software licences arranged for you.