Student Username

As a student, your primary identifier for IT purposes is your University of Otago username. This username (which also forms the basis of your StudentMail email address) is created automatically for you when your first enrol as a student at the University of Otago. It is a combination of the first few letters of your first and last name, and three random numbers, for example: James Bond's username might be bonja007.

Your Otago username and password allows you to access all the services you're entitled to as well as online resources while you are studying, such as:

  • Student Desktop
  • StudentMail
  • printing in the student computer areas
  • Blackboard
  • eVision
  • Office 365 and OneDrive
  • wireless access
  • Library resources
  • podcasts

Your username is printed on your student ID card (as well as your University email address).

Sample student ID card


After course declaration you will be sent an email containing your new username. You will be directed to complete the following steps:

  1. Log in to eVision using your personal email and password
  2. Click the notice on the front page. You will be required to enter your mobile phone number
  3. Wait for a text that contains your temporary password
  4. Log in to eVision using your username (e.g. bonja007) and temporary password
  5. Once you have logged in, change your temporary password by clicking the Change password link

You can change your password anytime by logging back in to eVision or going to the following link:

For help creating a strong password please see the related answer:

Lost Password

If you have lost your password, don't panic. Bring your student ID card to the AskOtago Student IT desk in the Central Library and a Student IT Representative can help you out. If you can't get to the Central Library you can contact Student IT in the following ways. You will be required to answer additional questions to prove your identity:

Tel +64 3 479 5170
Facebook University of Otago - Student I.T.

If you have previously set up your challenge questions in the Identity Self Service console, you will be able to use the Forgotten your Password function. For a detailed guide on how to do this:

Last updated 13/03/2019 06.04 PM
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