Before you leave Uni, it’s important to let people know how they can reach you in the future, if they are currently contacting you via your University email. Even if you have email forwarding currently enabled you should still enable out-of-office setup.

Forwarding StudentMail to another email address

Out-of-office is different to forwarding your emails to another account. Out-of-office enables you to automatically send a reply back to anyone who sends you an email. For example, it is commonly used to let people know that the person they are trying to email is on holiday, or "out of the office" as the name suggests.

In this case you can use it to let people know that you no longer have access to your StudentMail and that they should contact you on another personal (or work) email address.

How to set up an Out-of-Office automatic reply:

  1. Log in to your StudentMail by going to and clicking the Sign In button.

    The StudentMail login page
  2. Enter your student username in the required format and your associated password, then click Sign in.

    Entering your University credentials
  3. Click on the cog (Settings) icon in the top right-hand corner and go down to the Automatic replies link.

    Location of the Settings cog in StudentMail
  4. A new window will appear. Click the radio button beside Send automatic replies. Add the text of your reply including the new email address you can be reached at. Copy and paste your message into the second text box. Leave all the other settings as they are.

    The Automatic Replies screen
  5. Click OK at the top of the Automatic replies pane to start sending out-of-office replies to incoming emails.
    The Save button on the Forwarding settings screen

It's recommended that you test your automatic replies settings by sending an email to your StudentMail account. You should almost instantaneously receive a reply showing the message you have just written.

Each person will only receive your Out-of-Office reply the first time they send you an email.

Last updated 15/04/2021 12.38 PM

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