mPrint allows you to print from any program (through the normal print menu) directly to any printer on any campus. It works on Mac or Windows computers or laptops by using a a campus-specific print driver that you download and install onto your machine.

mPrint installation instructions

Important Notes:

  • DO NOT install mPrint software on any Mac running OS 10.9.5 (Mavericks) as it can cause severe problems to the computer
  • DO NOT install mPrint software on any operating system prior to Windows 7
  1. Go to the mPrint Downloads page
  2. Click on the correct link for your location, making sure you choose from either Windows or Mac OSX
  3. Download the file and follow the installation instructions
  4. Restart your computer before using mPrint

On MacOS, the installer may be blocked for security reasons. Right-click the installer and select "Open". There will now be an option to bypass this message when it appears.

You can install the print drivers for more than one campus.

How to Use mPrint

  1. Send your document to print as usual e.g. by going to File > Print.
  2. Make sure the correct printer is chosen, e.g. mPrint Dunedin.
  3. Click Print and a new window will open in your browser. Log in on this page using your Otago student username and password (once you have done this your details should be saved for future printing).
  4. Change any options as necessary on this screen, e.g. the number of copies or if you want to print in colour.
  5. Click Print again.
  6. Go to any student printer on campus to release your print job by logging in with your student credentials or swiping your student ID card.

Uninstalling mPrint

Uninstall mPrint – Windows

  1. Download and run the Driver Uninstaller from the mPrint Downloads page.
  2. Restart your computer.

Uninstall mPrint – Mac OS

  1. In Finder, open the Applications folder and drag the folder Jaws PDF Creator to the trash.

    Jaws PDF Creator icon

  2. Open System Preferences > Printers & Scanners, select mPrint Dunedin and remove it from the list.
  3. Restart your computer.

Please contact AskOtago Student IT Services if you need help installing or uninstalling mPrint. You can speak to a Student IT Representative in person at the AskOtago Central Hub on the Dunedin campus, or:

Tel +64 3 479 5170
Email studentit@otago.ac.nz
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Last updated 17/05/2019 05.24 PM
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