Each user account in the Tuakiri NZ Access Federation has a token assigned to it (e.g. ZsiAvfxa0BXULgcz7QXknbGtfxk) as a unique identifier. When you move from one Federation member institution to another, your token is meant to move with you but this is not an automatic process.
If you have been using the datagrid or computing facilities at another institution (e.g. BestGRID or NeSI) the shared token you were supplied can be manually installed for you by ITS at the University of Otago. This will enable you to continue working with the same resources. You may need to ask your previous institution for your shared token and this is usually referred to as: auEduPersonSharedToken.
Please contact AskOtago and they will ensure that your request is sent to the appropriate technical staff:
Tel +64 3 479 7000 or 0800 80 80 98