The method for retrieving a deleted message depends on the email software you are using:

  • Most email applications have a Deleted Items or Trash folder that you can open to retrieve deleted messages
  • Some applications will also allow you to Recover Deleted Items from the menu

Access the Help function in your email software to see what options you can use for retrieving deleted messages.

Please contact AskOtago if you need more help retrieving deleted emails.

Freephone 0800 80 80 98 (within New Zealand)
Tel +64 3 479 7000

Last updated 11/08/2021 02.10 PM

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