The University of Otago is committed to providing a safe and fair environment. Complaints are treated seriously and the University will attempt to resolve them in a timely manner.

If you are a student and wish to make a complaint, see the Student grievances page for support services and the policies that the University has in place for dealing with issues:

Student grievances

If you are a University staff member and wish to make a complaint, see the Human Resources website for your options:

Who to ask for help

You can also contact the University Mediator. Mediation is a confidential and informal way of resolving problems and addressing concerns:

Conflict Resolution and Mediation Services

The key University policies relating to complaints, grievances and misconduct can be found on the University website:

Key policies relating to complaints, grievances and misconduct

Last updated 28/04/2020 02.20 PM

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