Apply to use Syncplicity Sync & Share by logging in to the Ask IT Customer Portal using your University username and password:

Ask IT Customer Portal - Syncplicity Sync & Share Application

Please don't sign up for the free version of Syncplicity if you are already using the University service as this can cause problems with synchronising your files correctly.

Syncplicity has downloadable client software available for:

  • Windows - Windows 7, 8, and 10
  • Mac - macOS X Sierra (10.12), Mojave (10.14), and Catalina (10.15). Big Sur (11) requires Syncplicity Mac client 6.2.1

You can also get Syncplicity apps for:

You can also access your files online by logging in to your University of Otago Syncplicity account online through My.Syncplicity using any web browser.


The Syncplicity Support page shows all currently supported platforms and browsers:

Syncplicity Support

Contact AskOtago if you need help with installing your computer or mobile device with Syncplicity Sync & Share:

Tel +64 3 479 7000 or 0800 80 80 98

Last updated 17/03/2021 12.32 PM

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