Syncplicity Sync & Share does not support synchronisation of folders that are stored on a network file share, including redirected folders in a managed desktop environment such as My Documents on the University of Otago staff desktop (please check with your departmental IT support staff if you are not sure whether your folders are being redirected).

This is because these folders have their own file locking, versioning, access rules and information that Syncplicity is not able to access, which means that Syncplicity cannot accurately determine the state of the files in these folders and cannot safely or reliably synchronise them or share them with others.

ITS does not recommend installing Syncplicity Sync & Share on network drives.

Last updated 21/08/2018 03.45 PM
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