A network outlet (port):
- Is required for a wired network connection
- Has a white faceplate with identifying letters and numbers on it for each outlet
- Needs to be activated to provide access to the network
- Can be activated for access to different network services
You can find out if an existing network outlet is active by plugging your computer into it and confirming you have network connectivity. Alternatively, contact AskOtago as they can also check this for you.
If you need a new network outlet installed, and this is not part an office refurbishment activity being managed by Property Services, use the Network Outlet form – select New installation as the Change Type under Outlet Details.
Network Outlet form [opens in a new window]
You can also use this form if you wish to activate or deactivate an existing network outlet.
You can request the activation of a network port to use with a phone by logging in to the Ask IT Customer Portal using your University username and password.
Ask IT Customer Portal - New Phone Extension [opens in a new window]
If you need any help with the information required to make your request, contact AskOtago:
Tel +64 3 479 7000 or 0800 80 80 98