If you're a University of Otago staff member or student, you won't be able to access the UO_Guest network using your University staff or student credentials because UO_Guest accounts use a different authentication system. You should access the University network via one of the other options available to you:
If your device has previously logged in to another University of Otago network using a University username (staff, student, or external), you will not be able to access the UO_Guest network on that device.
If you use MacOS 10.9.2 with the inbuilt Safari browser, you may find that when you attempt to access the UO_Guest service, your browser will time out without connecting. This is a known issue with the following workarounds:
- Upgrade your operating system to 10.9.5 or later
- Change your default browser to either Chrome or Firefox
If you have set up a UO_Guest account and still can't log in to the network contact ITS by calling 64 3 479 8888 or 0800 479 888 or email email@example.com