A shared mailbox may be used for communications relating to a role or function, rather than a specific person, for example:

  • Departmental address
  • Function within a department (e.g head of department, reception)
  • Conference organiser
  • Study/research/survey contact address
  • Service contact address

These mailboxes are set to expire five years from the date of creation if they aren’t renewed. When the mailbox is nearing this date a notification message will be sent to it regarding this, with directions on how to request account renewal if required.

To request a new shared mailbox, submit the AskIT request form below:

Shared mailbox request form

Shared mailboxes are for staff use only. If you require students to access the mailbox, please contact AskOtago before making your request, so that your requirements can be assessed.

If a shared mailbox is no longer required, contact AskOtago so that it can be disabled. It can be reactivated again at a later date if required:

Tel +64 3 479 7000 or 0800 80 80 98
Email askotago.it@otago.ac.nz

Last updated 06/01/2021 11.30 AM

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