The fully qualified domain name is the unique identification assigned to your computer on the University of Otago network. You will need to find out the fully qualified domain name of your work computer to access it through a Remote Desktop connection using the VPN service.

Using Windows

  1. Go to the Start menu and using the Run programme, type cmd
  2. Type in ipconfig /all
  3. In the resulting information, the fully qualified domain name you will need to use for VPN access is your host name plus the connection-specific DNS suffix.
    The ipconfig window showing host name details

For example, a fully qualified domain name to use for VPN access would be jamesbond.staff.uod.otago.ac.nz: jamesbond would be James Bond's computer's host name, and staff.uod.otago.ac.nz would be the Future Network connection-specific DNS suffix.

Using Mac OS X

  1. Go to the Apple Menu, then select System Preferences.
  2. Click on Sharing in the System preferences panel.
  3. The fully qualified domain name to use for VPN access is your Computer Name at the top, plus the connection-specific DNS suffix.
  4. If you are not sure which University of Otago network you are on for your connection-specific DNS suffix, go to Networks > Ethernet > Advanced... and click on the DNS tab. Your connection-specific DNS suffix will be displayed in the second window and will be either otago.ac.nz if you are on the Current State network, or staff.uod.otago.ac.nz for Future Network connections.

If you need help contact ITS by calling 64 3 479 8888 or 0800 479 888 or email its.servicedesk@otago.ac.nz

Last updated 11/04/2018 03.10 PM
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