The fully qualified domain name is the unique identification assigned to your computer on the University of Otago network. You will need to find out the fully qualified domain name of your work computer to access it through a Remote Desktop connection using the VPN service. Your fully qualified domain name is the computer/host name followed by either:

registry.otago.ac.nz - for current state network
or
staff.uod.otago.ac.nz. - for future state network (includes the full stop at the end)

For example, a fully qualified domain name to use for VPN access would be askotago.staff.uod.otago.ac.nz.: askotago would be the AskOtago computer's host name, and staff.uod.otago.ac.nz. would be the future state network connection-specific DNS suffix.

Using Windows

  1. Go to the Start menu and using the Run programme, type cmd.
  2. Type in ipconfig /all.
  3. In the resulting information, the fully qualified domain name you will need to use for VPN access is your Host Name plus the Connection-specific DNS Suffix.
  4. Also record the number displayed under IPv4 Address which can be used if you have any issues using your fully qualified domain name.

    The Command window showing required details

Using Mac OS X

  1. Go to the Apple Menu, then select System Preferences.
  2. Click on Sharing in the System Preferences panel.
  3. The fully qualified domain name (FQDN) is listed under Computer Name at the top, plus the Connection-specific DNS Suffix.
  4. If you are not sure which University of Otago network you are on for your connection-specific DNS suffix, go to System Preferences > Networks > Ethernet > Advanced... and click on the DNS tab. Your connection-specific DNS suffix will be displayed in the second window and will be either registry.otago.ac.nz if you are on the current state network, or staff.uod.otago.ac.nz. (including the full stop) for future state network connections.
  5. Also record the number displayed under IPv4 Address which can be used if you have any issues using your fully qualified domain name.

If you need help contact AskOtago:

Tel +64 3 479 7000 or 0800 80 80 98
Last updated 01/04/2020 03.12 PM
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