When setting up your email on a mobile device, you need to use your original student email address (the one with your username at the start) for the account settings. Once your account is set up, any emails you send will still be sent from your primary email address, i.e. whichever email address you send from when using StudentMail online.

Setting up the Outlook app on an Android Phone for StudentMail

  1. If you do not already have Outlook, download the Microsoft Outlook app:
    Google Play Store
  2. Go to Settings.

    Finding the Setting cog in Android Outlook
  3. Press Add Account.

    Adding an account in Android Outlook
  4. Press Add an Email Account.

    Adding an email account in Android Outlook
  5. Enter your full student email address, then press Continue.

    Enter email address in Android Outlook
  6. Log in using your full student email address and related password, then press Sign In.

    Logging in to Android Outlook
  7. Your StudentMail account is now added to your phone.

Setting up the Outlook app on an iOS device for StudentMail

  1. Open the Outlook app on your device or download it from the App Store:
    App Store
  2. If you haven't used Outlook before on your device, tap on Get Started, otherwise open the menu in the upper left corner (three horizontal lines).

    Open the menu in the top left corner of the Outlook app
  3. Go to Settings.

    Finding the Settings in the Outlook app
  4. Press Add Account.

    Adding account to Outlook on iOS
  5. Then press Add Email Account.

    Adding an email account to Outlook for iOS
  6. Enter your full student email address and press Add Account.

    Adding your email address to Outlook for iOS
  7. Enter your student username and password (the same as you use to log in to eVision, Blackboard, etc.), then press Sign in.Logging in to Outlook for iOS
  8. You are now signed in to Outlook and StudentMail is ready to use on your phone.

Setting up Outlook on other mobile operating systems

You can find instructions for setting up StudentMail through Exchange ActiveSync on other mobile devices on the following page:

Set up Office apps and email on a mobile device

If you have any questions:

Contact a Student IT Representative, or
Contact AskOtago:
Tel +64 3 479 7000 or 0800 80 80 98
Email askotago.it@otago.ac.nz

Last updated 23/07/2021 08.52 AM

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