Citrix Workspace app (formerly known as Citrix Receiver) is the easy-to-install client software application that works in the background to provide secure access to your Student Desktop or Staff Desktop. It can be downloaded for free for any device including smartphones, tablets, and Windows and Mac computers.

This step-by-step guide shows you how to install the Citrix Receiver/Workspace so you can use the fully-featured verson of the Student Desktop on your own computer.

How to Install

  1. Go to the Citrix website: www.citrix.com/products/receiver
  2. Click the Download button to download
  3. Install the software by running the downloaded file and following the installer instructions
  4. Once installed, open Citrix Receiver/Workspace and click Set Up Account in the main window

    Citrix window with Set Up Account link
  5. In Add Account type: student.desktop.otago.ac.nz (for the Staff Desktop, this should be staff.desktop.otago.ac.nz)

    Screenshot of text box showing server address student.desktop.otago.ac.nz
  6. Enter your University username and password

    Set up username and password box showing fake account bonja007
  7. If you get an error message asking for a "domain", enter student\yourusername (for staff: registry\username)
    Make sure you put the \ the right way round!

    Username and password box showing fake username student\bonja007
  8. If given the option, choose Student Desktop Lock

    Dialogue box showing Student Desktop Lock selected
  9. If the above box does not appear, click the Plus symbol > All Applications > Student Shared Desktop (staff: Staff Shared Desktop)

    Screenshot showing the menu under the plus sign to choose all applications and student shared desktop
  10. Click the Student Shared Desktop (staff: Staff Shared Desktop) icon to start using the Desktop

    The Student Shared Desktop icon in Receiver

Starting the Desktop

Once the Citrix software is installed, just open it and click on the Student(or Staff) Shared Desktop icon whenever you want to use it.

Last updated 08/08/2019 02.05 PM
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