A SIM (Subscriber Identity Module) card is a small electronic card inside your mobile phone that:

  • Contains your mobile network account information
  • Enables your mobile phone to access the mobile network
  • Stores limited amounts of data such as phone numbers and text messages

A Vodem is a Vodafone wireless modem which allows your computer to connect to the internet via Vodafone’s mobile data network.

You will need to fill out a request in the Ask IT Customer Portal to purchase a SIM card or Vodem. Your new SIM card or Vodem will be supplied within two business days from when your request is logged.

Ask IT Customer Portal — Mobile Device Support Request

Last updated 22/07/2021 03.48 PM

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