University of Otago staff, postgraduate students, and people with external usernames can all use Syncplicity Sync & Share.

The service is available to undergraduate students only if required for the purpose of collaborating or supporting a research project - please send your request by email to

To request a Syncplicity account as a staff member or a postgraduate student, log in to the Ask IT Customer Portal using your University username and password:

You will be asked three questions about the data you are going to synchronise and share with Syncplicity. Your answers to these questions define the Syncplicity User Security Policy Group you are added into.

Syncplicity User Security Policy Groups

You will be emailed a link for registering to use the service and installing the Syncplicity Sync & Share client software on your computers and any other devices you're using.

Please don't sign up for the free version of Syncplicity if you are already using the University service as this can cause problems with synchronising your files correctly.

Contact AskOtago if you need help with installing or synchronising your computer or mobile device with Syncplicity Sync & Share:

Tel +64 3 479 7000 or 0800 80 80 98

Last updated 02/11/2020 11.39 AM

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