With the rollout of Microsoft 365, the University is moving to OneDrive as the preferred cloud storage solution. You can find information about OneDrive here:

Using OneDrive

OneDrive for University staff

Syncplicity Sync & Share is a file sharing and storage service that:

  • Stores your files securely in the University of Otago data centres
  • Keeps your files securely synchronised and up-to-date across all your computers and devices as well as on the computers of people you've shared them with
  • Allows you to securely access your files online (even when your computer is turned off)

University of Otago staff, postgraduate students, and people with external usernames can all use Syncplicity Sync & Share.

The service is available to undergraduate students only if required for the purpose of collaborating or supporting a research project. Please send your request by email to askotago.it@otago.ac.nz

To request a Syncplicity account as a staff member or a postgraduate student, log in to the Ask IT Customer Portal using your University username and password:

Ask IT Customer Portal—Syncplicity Sync & Share Application for staff

Ask IT Customer Portal — Syncplicity Sync & Share Application for postgraduate students [please note: the form is only visible if you log in to Ask IT with your postgraduate student credentials]

You will be asked three questions about the data you are going to synchronise and share with Syncplicity. Your answers to these questions define the Syncplicity User Security Policy Group you are added into.

Syncplicity User Security Policy Groups

You will be emailed a link for registering to use the service and installing the Syncplicity Sync & Share client software on your computers and any other devices you're using.

Please don't sign up for the free version of Syncplicity if you are already using the University service as this can cause problems with synchronising your files correctly.

Contact AskOtago if you need help with installing or synchronising your computer or mobile device with Syncplicity Sync & Share:

Freephone 0800 80 80 98 (within New Zealand)
Tel +64 3 479 7000
Email askotago.it@otago.ac.nz

Last updated 22/10/2021 09.58 AM

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