1. Log in to your Syncplicity Sync & Share online account and click on the Install tab.
    Syncplicity Sync & Share online account

    If you have the highest level of security you will not be able to log into the online web-based account. You will need to contact your departmental IT support staff or ITS to get the appropriate installation file for the Syncplicity Sync & Share client software. Please advise whether you are using a Mac or Windows computer when you make your request

  2. Download, install, and log in to the Syncplicity Sync & Share client for your computer or mobile device. Alternately for mobile devices you can download and install the Syncplicity client directly from your usual app store
  3. When prompted by the Syncplicity client, allow it to create matching folders on your new computer or device for the Syncplicity Sync & Share folders you want to synchronise
    Please note that Syncplicity should not be installed onto network drives, so if the installer tries to save to your network drive (e.g. your H: drive) you will need to choose another location
  4. Syncplicity Sync & Share will notice that the new folders are empty and start adding and synchronising your files

Contact ITS if you have any problems synchronising your new computer or device with Syncplicity Sync & Share:

Tel 64 3 479 8888 or 0800 479 888
Email its.servicedesk@otago.ac.nz

Last updated 11/07/2018 04.43 PM
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