Your username is printed on your University of Otago ID card. If you don’t have a University of Otago ID card, or your username isn't working, contact AskOtago:
Tel +64 3 479 7000 or 0800 80 80 98
If you've forgotten your password and haven’t set up your challenge questions in the Identity Self Service console, you will need to phone AskOtago to ask for it to be reset. You will be given a temporary password that you need to change to something you'll remember.
If you have set up challenge questions in the Identity Self Service console, you can reset your own password. Click on the Forgotten your Password link underneath the Waharoa login box.