About Disability Information & Support

Disability Information & Support provides support to any students who have a disability, impairment, medical condition, or injury that affects their study for a period of four weeks or more.

Disability Information & Support recognises that students with depression and other mental health conditions, specific learning difficulties, medical conditions, temporary injuries, visual, hearing, and mobility disabilities, as well as those who are deaf, may require additional resources or assistance while studying. As well as providing students with support, advice, advocacy, and information, Disability Information & Support provides a number of specific resources and services (for example):

  • Note-taking
  • Sign language interpreters
  • Tutoring
  • Alternative examination and test arrangements
  • Access to low distraction study rooms
  • Ergonomic equipment
  • Voice recognition software
  • Printed material in alternate formats
  • Mobility parking

Getting support

You can be referred by your department or health professional, or self-refer. You should make an appointment to see a Student Adviser who will discuss your requirements and, if required, organise a support plan.


You are encouraged to bring any supporting documentation, such as medical certificates, discharge certificates, or assessments to your first Disability Information & Support appointment.

If you don't have supporting documentation, this can be discussed during the first appointment and provided at a later date.

You are most welcome to bring a family member or support person with you to your appointment. Please advise the office when you make your appointment.


All services are completely confidential. Any information that you provide Disability Information & Support will be held in confidence, including any documentation received. The sharing of any information is only done with your consent (with the exception of concerns around safety as outlined in the Privacy Act).

Your use of Disability Information & Support services is not recorded on your University academic record or marked on your qualification.

See the Disability Information & Support website for further information: 

Disability Information & Support


All services provided by Disability Information & Support are free for domestic students; however, there may be a bond charged for hiring equipment or voice recognition software.

International students should contact Disability Information & Support to discuss if any services will incur a cost.

Contact details

Disability Information and Support
West Lane, Information Services Building
Tel +64 3 479 8235
Fax +64 3 479 5873
Email disabilities@otago.ac.nz

Last updated 17/03/2021 02.53 PM

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