The can happen for various reasons when trying to upload documents:

  • The file being saved incorrectly, e.g. the file type is wrong, the file size is 0.
  • The file being open on your computer while you're trying to upload it.
  • A document with the same name already existing for that student.
  • Unexpected symbols in the file name.
  • The file being corrupt.

Check that none of the above applies to the document(s). If you downloaded the file (rather than creating and saving it yourself), try downloading a new copy.

Last updated 15/04/2020 11.39 AM

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