Contact the ITS Service Desk by emailing firstname.lastname@example.org or call on 0800 479 888 (within NZ) or 64 3 479 8888 (internationally).
Before ITS can provide you with your University username and/or a password reset, they must verify your details. You will need to provide your:
- full legal name (including any middle names)
- date of birth
- student ID number (if known)
- student username (if known)
- home address
- last year of enrolment at the University